Terms of Use

Last Updated: June 2026

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Welcome to 1188.ca. These Terms of Use govern your access to and use of our website, digital document templates, downloadable files, guided document preparation services, and related content.

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By using this website, purchasing a template, downloading a file, or requesting document preparation support, you agree to these Terms of Use. If you do not agree with these terms, please do not use this website or purchase our products or services.

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1. About 1188.ca

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1188.ca provides practical document templates, bilingual reference documents, checklists, guides, and document preparation support for everyday personal, rental, employment, small business, and family-related situations.

Our products and services are intended to help users organize information, prepare working drafts, and better understand common document structures.

1188.ca does not provide legal, tax, mortgage, real estate, financial, immigration, employment law, family law, accounting, human resources, business, or other professional advice.

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2. Not Legal or Professional Advice

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All templates, documents, descriptions, guides, checklists, examples, bilingual reference materials, and document preparation support provided by 1188.ca are for general informational and document-preparation purposes only.

They are not legal advice and should not be relied on as a substitute for advice from a licensed lawyer, accountant, tax advisor, mortgage broker, real estate professional, immigration consultant, financial advisor, employment lawyer, human resources professional, or other qualified professional.

Laws, rules, government forms, court decisions, employment standards, residential tenancy rules, tax rules, mortgage requirements, and other requirements may change. Your situation may involve facts or risks not addressed by a general template.

You are responsible for reviewing any document carefully before using, signing, sending, or relying on it.

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3. No Professional Relationship

Use of this website, purchase of a template, download of a file, or request for document preparation support does not create a lawyer-client, accountant-client, advisor-client, consultant-client, fiduciary, employment, agency, or other professional relationship between you and 1188.ca.

Any communication with 1188.ca is for document preparation support only and does not create a professional advisory relationship.

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4. Digital Products and Templates

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1188.ca sells downloadable digital products, including editable templates, bilingual reference versions, checklists, guides, and related document materials.

After purchase, you may receive access to one or more downloadable files, such as Word documents, PDF reference copies, ZIP files, checklists, or other digital materials.

You are responsible for ensuring that the template is suitable for your intended use before signing or relying on it.

Some products may be based on common document structures, public forms, practical drafting formats, or general business and personal document practices. Where a product references an official government form or standard document, 1188.ca is not affiliated with, endorsed by, or acting on behalf of any government agency unless expressly stated.

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5. Bilingual Reference Documents

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Some products may include English-Chinese, English-Korean, or other bilingual reference text.

Unless expressly stated otherwise, the English text is intended as the primary working version. The translated text is provided for reference and understanding only.

Translations may not capture every legal, technical, cultural, or jurisdiction-specific meaning. If there is any uncertainty, you should consult a qualified professional before signing or relying on the document.

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6. Guided Document Preparation Service

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1188.ca may offer guided document preparation support. This service may include organizing the information you provide, preparing a customized working draft, formatting a document, inserting your information into a template, or preparing a draft based on your written instructions.

Guided Document Preparation Service does not include legal advice, legal review, negotiation advice, tax advice, mortgage advice, real estate advice, immigration advice, employment law advice, financial advice, or professional representation.

You are responsible for providing accurate, complete, and truthful information. 1188.ca is not responsible for errors, omissions, or consequences resulting from inaccurate, incomplete, unclear, or misleading information provided by you.

You are responsible for reviewing the completed draft carefully before using, signing, submitting, or relying on it.

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7. User Responsibility

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By using our website, products, or services, you agree that:

• You will review all documents carefully before use.

• You will not rely on templates as legal or professional advice.

• You will consult a qualified professional where your matter is complex, high-risk, disputed, regulated, or involves significant money, rights, obligations, or consequences.

• You are responsible for confirming that any document is suitable for your location, facts, and intended use.

• You are responsible for complying with applicable laws, rules, regulations, government requirements, and professional requirements.

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8. High-Risk or Complex Matters

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Professional review may be recommended where a matter involves, without limitation:

• Legal disputes

• Court or tribunal proceedings

• Eviction or residential tenancy disputes

• Employment termination, layoffs, workplace disputes, or foreign workers

• Family law, separation, divorce, inheritance, or family property issues

• Mortgage approval, Gift Letters, property ownership, or real estate transactions

• Significant loans, shareholder disputes, partnership disputes, or business exits

• Tax consequences

• Immigration consequences

• Regulated professions or regulated industries

• Large financial amounts

• Any situation where a mistake could cause significant loss, liability, or legal consequences

1188.ca may decline to provide document preparation support for matters that appear unsuitable for template-based document preparation.

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9. Payments

Prices are shown on the website at the time of purchase and may change from time to time.

You agree to pay all applicable charges, taxes, and fees associated with your purchase.

A purchase is not complete until payment has been successfully processed.

 

10. Refunds

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Because digital templates and downloadable files may be accessed immediately after purchase, refunds may be limited.

Please review our Refund Policy before purchasing.

If you experience a technical issue accessing a purchased file, please contact us at hello1188@gmail.com and we will make reasonable efforts to help you access the purchased product.

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11. Licence to Use Purchased Templates

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When you purchase a template from 1188.ca, you receive a limited, non-exclusive, non-transferable licence to use that template for your own personal, family, household, business, or internal use.

You may edit the template for your own use.

You may not resell, redistribute, sublicense, publish, upload, share, copy for commercial resale, or create competing template products based on 1188.ca templates without our written permission.

You may not use 1188.ca templates to operate a competing document template business or document preparation platform.

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12. Intellectual Property

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All website content, templates, product descriptions, text, layouts, guides, checklists, branding, and related materials are owned by or licensed to 1188.ca, unless otherwise stated.

You may not copy, reproduce, distribute, modify, sell, publish, or use our content for commercial purposes except as permitted by these Terms of Use or with our written permission.

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13. Website Availability and Errors

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We try to keep the website accurate and available, but we do not guarantee that the website, downloads, product pages, payment systems, or services will always be error-free, uninterrupted, current, complete, or secure.

We may update, change, remove, or discontinue products, prices, descriptions, services, or website content at any time.

We may correct errors, inaccuracies, or omissions without prior notice.

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14. No Guarantee of Outcome

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1188.ca does not guarantee that any template, document, draft, guide, checklist, or service will achieve a particular outcome.

We do not guarantee that a document will be accepted by a court, tribunal, bank, lender, government agency, landlord, tenant, employer, employee, business partner, buyer, seller, or any other third party.

You are responsible for confirming requirements with the relevant person, organization, authority, or professional before relying on a document.

15. Third-Party Links and References

Our website or documents may refer to third-party websites, government forms, professional resources, or external information.

These references are provided for convenience only. 1188.ca does not control third-party websites and is not responsible for their content, accuracy, availability, privacy practices, or policies.

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16. User Communications

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If you contact 1188.ca by email, form, or other communication method, you agree that we may use your information to respond to your inquiry, process your order, provide document preparation support, and manage customer service.

You agree not to send unlawful, threatening, abusive, misleading, confidential third-party information, or information that you are not authorized to share.

 

17. Limitation of Liability

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To the maximum extent permitted by law, 1188.ca and its owners, operators, employees, contractors, agents, and affiliates will not be liable for any direct, indirect, incidental, consequential, special, punitive, or other damages arising from or related to your use of the website, templates, downloads, document preparation support, or related materials.

This includes, without limitation, loss of money, loss of business, loss of opportunity, legal claims, tax consequences, employment consequences, real estate consequences, mortgage consequences, immigration consequences, disputes, rejected documents, or reliance on incomplete or unsuitable documents.

Your use of the website, products, and services is at your own risk.

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18. Indemnity

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You agree to indemnify and hold harmless 1188.ca and its owners, operators, employees, contractors, agents, and affiliates from any claims, losses, damages, liabilities, costs, or expenses arising from your use of our website, products, templates, document preparation support, or your violation of these Terms of Use.

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19. Changes to These Terms

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We may update these Terms of Use from time to time. The updated version will be posted on this website with a revised “Last Updated” date.

Your continued use of the website after changes are posted means you accept the updated Terms of Use.

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20. Governing Law

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These Terms of Use are governed by the laws of the Province of British Columbia and the applicable laws of Canada.

Any dispute relating to these Terms of Use, the website, products, or services will be handled in British Columbia, unless applicable law requires otherwise.

 

21. Contact

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If you have questions about these Terms of Use, please contact:

1188.ca

Email: 1188canada@gmail.com